Privacy Policy

Effective Date

07-07-2025

Introduction

At Ternark, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

• Personal Information: Name, email address, phone number, date of birth, passport details, address, and other details required for visa and immigration processing.
• Documents Submitted: Identification documents, financial statements, academic and employment records.
• Usage Information: IP address, browser type, access times, pages visited, and referring website addresses.
• Communication Records: Emails, phone call logs, and chat interactions with our team.

2. How We Use Your Information

• Provide visa and immigration consultation services.
• Process applications and submit them to relevant authorities.
• Respond to your inquiries and requests.
• Improve our website, services, and customer experience.
• Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Government agencies and embassies as part of the visa application process.
• Trusted service providers who assist us with document processing, IT support, or communication.
• Legal authorities when required by law or in response to valid legal requests.

4. Data Security

We implement strong security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is 100% secure.

5. Your Rights

• Access and update your personal information.
• Withdraw consent at any time.
• Request deletion of your data (subject to legal obligations).
• Contact us regarding concerns about how your data is handled.

6. Cookies & Tracking Technologies

We may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• 📧 Email:Info@ternark.cim
• 📞 Phone: +91-9188332232
• 🏢 Address: No. 2418, 1st Floor Karunakaran Lane, Ponoth Road, Kaloor, Kochi, Kerala-682017